Customer Service Representative Job at TPPC

About the job

Company Description

TPPC (The Paper Packaging Company) is a pioneer in the sustainable packaging industry, dedicated to revolutionizing the way food and beverages are packaged and consumed. Founded in 2014, TPPC is committed to environmental responsibility and innovation, reshaping the packaging landscape with eco-friendly products.

Role Description

This is a full-time on-site Customer Service Representative role located in Lagos. The Customer Service Representative will be responsible for ensuring customer satisfaction by providing excellent customer support and experiences on a daily basis.

Qualifications

• Customer Service Representatives and Customer Service skills
• Customer Support and Customer Experience skills
• Ability to prioritize customer satisfaction
• Strong communication and interpersonal skills
• Problem-solving and conflict resolution abilities

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Job Opportunity: Content Creator at TUTERIA

 About the Company

Tuteria helps you book online and in-person lessons with exceptional teachers in a wide range of subjects, skills, and exams. We help learners connect with the best teachers and educational content, while also empowering people to earn income by teaching what they love.

Job Summary:

The content creator will build Tuteria's online presence, increase engagement, and drive student enrolment through strategic content creation and social media marketing. This role involves content creation, audience engagement, analytics tracking, and brand storytelling to position Tuteria as a leader in the education industry. Experience in the education or Healthcare sector will be an added advantage

Key Responsibilities 

• Develop and execute a compelling social media content across platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube).
• Create engaging content, including videos, graphics, posts, and reels, highlighting Tuteria Services and student success stories.
• Work with a content calendar aligned with business goals and marketing campaigns.
• Implement polls, Q&A sessions, and interactive content to boost engagement
• Partner with influencers, alumni, and industry experts to increase brand credibility.

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• Collaborate with the sales team to turn social media conversations into valuable content
• Track and analyze social media metrics (reach, engagement, conversions, follower growth).
• Provide monthly reports on social media performance, with insights and recommendations for improvement.
• Test different content types and strategies to optimize engagement and lead generation.
• Stay updated with social media trends, algorithm changes, and best practices.
• Introduce new content formats, challenges, and viral marketing techniques to keep Tuteria relevant.
• Ensure that Tuteria's content aligns with the education industry and student interests.

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Job Opportunity: Sales Representative (Full-Time, Remote)

Location: Remote

Working Hours: 12 PM – 8 PM EST | Monday–Friday

Compensation: $700–$1000 CAD Base + $1,000–$5,000 CAD Commission Monthly

Language: Fluent English Required

About Us

Canadian LED Ltd. is a fast-growing LED screen manufacturing and rental company based in Alberta, Canada. In just 2 years, we’ve scaled by over 200% year-over-year by combining top-tier equipment with exceptional service. Our clients include businesses and non-profits across Canada, and we pride ourselves on our quick response times (quotes within 30 minutes!) and affordable, high-quality solutions.

Your Role

We’re looking for a proactive and results-driven Sales Representative who is hungry to grow their income and thrive in a fast-moving environment. You’ll manage inbound leads and expand your earnings by exploring outbound sales via cold outreach and LinkedIn.

Responsibilities

Qualify inbound and outbound B2B leads

Schedule and confirm appointments

Follow up with prospects through email, phone, and WhatsApp

Manage and update leads in our CRM (GoHighLevel)

Conduct competitor research and generate new prospects (Apollo, LinkedIn Sales Navigator)

Create custom proposals and negotiate deals

Collaborate with the team and attend coaching sessions

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Requirements

2+ years of B2B sales experience (inbound and(or) outbound)

Fluent in English with strong verbal and written communication

Proven ability to close deals and meet quotas

Confident with cold calling and LinkedIn outreach

Job Opportunity: Customer Care Representative at Hydra-Scola (Remote)

Job Title: Customer Care Representative

Department: Operations / Support Team

Location: Remote (Full Time)

 About the Role

Hydra-Scola is seeking a Customer Support Representative who will serve as the voice of our brand and the first point of contact for our customers. We are seeking someone empathetic, articulate, and patient who excels at problem-solving and creating delightful user experiences.

If this sounds like you, and you're passionate about supporting people and making their journey smoother, we’d love to work with you.

What You'll Do

• Handle customer inquiries via email, chat, or phone in a timely and professional manner
• Troubleshoot issues and provide effective solutions
• Document common customer issues and help improve the internal knowledge base
• Collaborate with product and marketing teams to deliver customer feedback
• Maintain a high level of customer satisfaction through empathy and efficiency
• Track issues and report data insights to improve the user experience

What You'll Need

• 1+ years of experience in a customer support role (preferably remote or SaaS environment)
• Excellent communication skills (spoken and written)
• Patience and empathy when handling concerns
• Familiarity with support tools (e.g., Zendesk, Intercom, or similar)
• Ability to multitask and work in a fast-paced environment
• Growth mindset and a willingness to learn

Why Work With Us?

• People-first culture where all voices are heard and valued

Job opportunity: IT Support at d.light india, Nigeria (Hybrid)

d.light India is Hiring IT Support

About the job

Systems & Network Support

• Systems Maintenance: Conduct regular system health checks and ensure all IT assets are functioning optimally.
• Network Configuration: Make minor changes to network settings as needed, including WLAN/LAN adjustments.
• Vendor Management: Coordinate with internet service providers and SIP providers to maintain stable and reliable internet and SIP connectivity.
• Troubleshooting & Repairs: Diagnose and resolve LAN technical issues, and handle repairs for any network faults.

Server Administration

• Performance Monitoring: Perform routine call server health checks, monitor resource usage, and proactively address potential issues.
• Backup & Recovery: Plan, schedule, and execute backup operations to ensure data integrity and quick recovery.

Computer Support & Asset Management

• Hardware Maintenance: Provide support for power equipment and perform routine maintenance on computers or similar devices.
• IT Asset Management: Assign, track, and manage IT assets throughout their lifecycle.
• Equipment Setup: Prepare new hardware (desktops, laptops, peripherals) and ensure seamless integration into the existing infrastructure.
• Technical Support: Offer diagnostic and troubleshooting services, resolving hardware and software issues promptly.

Platforms and Application Support

Business Support:

Provide direct support for Atlas new feature rollouts in Nigeria.

Provide local support to the sales team on Atlas Mobile app issues.

Contact Center Administration:

• Support call center agents using the Ameyo application and monitor issues remotely.
• Interface with the Ameyo support team to escalate and resolve critical concerns.
• IT Helpdesk (Jira):