Job opportunity: IT Support at d.light india, Nigeria (Hybrid)

d.light India is Hiring IT Support

About the job

Systems & Network Support

• Systems Maintenance: Conduct regular system health checks and ensure all IT assets are functioning optimally.
• Network Configuration: Make minor changes to network settings as needed, including WLAN/LAN adjustments.
• Vendor Management: Coordinate with internet service providers and SIP providers to maintain stable and reliable internet and SIP connectivity.
• Troubleshooting & Repairs: Diagnose and resolve LAN technical issues, and handle repairs for any network faults.

Server Administration

• Performance Monitoring: Perform routine call server health checks, monitor resource usage, and proactively address potential issues.
• Backup & Recovery: Plan, schedule, and execute backup operations to ensure data integrity and quick recovery.

Computer Support & Asset Management

• Hardware Maintenance: Provide support for power equipment and perform routine maintenance on computers or similar devices.
• IT Asset Management: Assign, track, and manage IT assets throughout their lifecycle.
• Equipment Setup: Prepare new hardware (desktops, laptops, peripherals) and ensure seamless integration into the existing infrastructure.
• Technical Support: Offer diagnostic and troubleshooting services, resolving hardware and software issues promptly.

Platforms and Application Support

Business Support:

Provide direct support for Atlas new feature rollouts in Nigeria.

Provide local support to the sales team on Atlas Mobile app issues.

Contact Center Administration:

• Support call center agents using the Ameyo application and monitor issues remotely.
• Interface with the Ameyo support team to escalate and resolve critical concerns.
• IT Helpdesk (Jira):

EFCC freezes N30bn moved from NSIPA accounts.

EFCC freezes N30 billion out of the N44 billion moved to private accounts from the National Social Investment Programme Agency (NSIPA) accounts.

A source who spoke anonymously to The Nation revealed on Wednesday that the multiple accounts in which some NSIPA officials moved the anti-graft agency have been frozen as part of an ongoing probe.

“After hours of interrogation and profiling of many accounts, the EFCC confirmed that unauthorised N44 billion was suspiciously moved out of NSIPA’s account to some private and corporate accounts”.

President Tinubu had earlier on Tuesday suspended the NSIPA boss, Halima Shehu over corruption allegations After which she was arrested by the EFCC.

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NewGlobe Nigeria is Recruiting Officer, IT Operations

Who We Are 

NewGlobe is working with visionary governments around the world to dramatically improve the quality of basic education. Founded in 2007, we partner with governments to provide integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, Our data-driven approach has been validated by a Nobel-winning researcher and recognition by international leaders in Education. We imagine a world where all children can access an education that unlocks their full potential.

We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. More information: newglobe education

About The Role

The Officer, IT Operations role combines the provision of front-line support and superior customer service to our schools and support teams with the responsibility for one of our key functional areas in IT Operations, including asset management, problem management, and support office support. The Officer role rotates between these functional areas, bringing fresh energy and insights to each area, while gaining experience over the different aspects required to ensure our Tech investments deliver on our ambitious mission. It will involve rolling up your sleeves to get the day to day done with ensuring overall delivery excellence for your assigned area.

The role reports to the Manager, IT Operations, who has broad oversight over the programme, and involves mentoring and developing Associates.

What You Will Do

Ensure delivery against one of our key functional areas for IT Operations:

Teacher Tablets: ensuring high availability of teacher tablets, including proper assignment, monitoring, and troubleshooting.

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Smartphones and Tablets - ensuring high availability of school leaders and field staff devices, including proper assignment, monitoring and management (mobile device management), and procurement.

Problem Management - ensuring that all Tech issues ("incidents") are properly tracked and regularly analyzed to identify our key "problems" (recurring incidents) - and to work on sustainable solutions

Support Office Support: ensuring the support office is high-functioning - working IT Assets (laptops, printers, etc.), network, firewall, PBX, etc.

Provide first point of IT support contact for all staff, covering all hardware, software, and associated peripherals.

Proactively troubleshoot using reports and data analytic tools provided - and also contribute back to their evolution and improvement.

Deploy IT assets and associated peripherals, including new installations and redeployment of existing equipment.

Part-Time Work From Home as Photo Collector Anywhere in Nigeria

We are currently looking for people to participate in our Amethyst Image Collection project.

 What is the project about?

The purpose of this project is to collect photos of indoor and outdoor hobbies and sports activities from your personal iPhone or iPad photo gallery. 

For this project, we are looking for participants able to share photos taken with an iOS device (iPhone or iPad) by uploading them into our mobile app or browser platform for data collection.

You will need to provide a caption or brief explanation for each photo.

Who is eligible?

To participate you should meet the following qualifying criteria:

- Be 18 years or older.

- Reside in the following countries: Argentina, Brazil, Egypt, Mexico, Nigeria, or Turkey.

- Be able to upload photos of indoor and outdoor hobbies and sports activities from your personal photo gallery according to our instructions.

- All photos should be taken with an iOS device (iPhone or iPad).

- All photos should have been taken before October 1st, 2023.

 Task Description

- We currently have up to 204 hobby and sports categories for which each participant can submit photos. There is no limit in the amount of categories that can be selected.

- You will need to create a short, descriptive caption for each image you upload. Captions should only cover what is taking place in the photo.

- At the moment, each participant can submit up to 10 sets of photos for any of the available categories and each set can contain up to 30 photos.

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- Photos in each set should all be taken on the same day.

- Please note that the amount of categories, sets and photos that can be submitted will change as the collection progresses. More details about the exact amount will be shared with each selected participant by our Team when sharing project instructions.

Watch Governor Ademola Adeleke in the Kitchen.

Osun State Governor Ademola Adeleke has shown that he is a man of many Skills. 

People often refer to him as the dancing senator because of his love for dancing which had caught the attention of many, but the governor just showed in another footage that he has another skills which is cooking.

Watch below the Governor in the kitchen.

The governor has been applauded for the great work he's doing as he recently approved billions of naira to be paid to all political office holders in Local Government  from 2008- 2010.

Read Also: Pictures as Al-Nassr FC Unveils Ronaldo

System Architect

Turing  Lagos, Lagos State, (Nigeria Remote)

Full-time - Mid-Senior level

About the Job

A U.S.-based company that is providing fact-based, practical, and tailored consulting services to organizations of all sizes, is looking for a System Architect. The selected candidate will be responsible for informing the project lead on the status, problems, and development of the software. The company has been operating for over 3 decades and has expertise in turnaround management & performance enhancement for high high-profile businesses across the globe.

They’re offering a competitive salary, flexible hours, and a wide range of opportunities for career growth and development. This is an incredible chance to join a professional team and make an impact. This is a time-sensitive position, so we urge you to apply as soon as possible. Don’t miss out on this chance to fly unfettered and reach your personal career goals.

Job Responsibilities:

• Possess a thorough understanding of how to customize the Angular, iOS, and Android frameworks
• Control the platform's features and improvements for customers
• Make sure features are delivered on time and with high quality
• Ensure the SW process is implemented in the project after appropriate consultation
• Follow up on the effort estimate for Requests for Change from Product Management
• Ensure the functional area and its features have undergone pre-integration testing and verification
• Verify that the specified test procedures are used, and record the results
• Participate in enterprise architecture activities and take the lead in component architecture
• Take part in defining the architecture and strategy for future technology
• Create and maintain corporate structures and business systems
• For component architecture, review and study complex technologies and system assessments
• Assist with the execution of initiatives and projects ranging from simple to sophisticated
• Design the architecture of a project
• Verify that applications follow recognized standards, rules, procedures, and best practices.
• Recognize the needs in terms of compliance and risk management for the supported areas
• Provide deep technical and system consulting to internal clients and technical management to achieve alignment with the Enterprise Architecture
• Remain abreast of new capabilities and technology in order to stay prepared to satisfy and exceed client expectations

What we expect you to bring:

• Have knowledge on Angular, IOS and Android, Kafka,
• hands on experience on any of above is required
• Ensure the delivery of features in scope, time and quality.
• Ensure that the SW process is applied in the project in consultation.
• Report status, issues and progress of the SW development to the SW project lead
• Effort estimation for Change Requests from Product Management
• Ensure pre-integration testing and verification for the functional area and its features.
• Ensure the implementation of defined test strategies and document the achieved results.

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Skills Required:

• Strong programming skills

IT Systems Administrator

Turing  Lagos, Lagos State, Nigeria (Remote)

Full-time · Entry level

 About the job

A U.S.-based company that is building a reliable banking platform that allows businesses to offer their clients financial services, is looking for an IT Systems Administrator. The selected candidate will be responsible for creating procedures and making updates to ensure SOC compliance. The company is the only BaaS provider that guarantees everyone across the globe has access to top-notch financial solutions regardless of their financial standing. The company has managed to secure $48mn+ during their Series B round of funding.

Job Responsibilities:

• Exercise caution when managing assets, and update any necessary processes for doing so
• Control the building's security access for Brivo vendors
• Design, configure, install, and maintain cloud-based servers, storage, network, and application solutions
• Handle IT problems and alarms quickly and professionally
• Work together to develop network and security standards, including the investigation and assessment of potential technology alternatives, and create diagrams and written setup instructions for a system
• Retain all the necessary computer equipment and backup tools
• Investigate problems and troubleshoot system, network, SSO, 2FA, etc.
• Help identify and fix hardware or software problems, and replace components as necessary
• Plan and implement the annual security training for the entire organization
• Monitor and keep up with computers, applications like GSuite, Zoom, Synapse Applications, and other programs
• Deliver IT orientation to new hires and assist with IT during their onboarding and exit procedures
• Help end-users with a variety of tasks, such as system configuration or problem-solving, face-to-face via Zoom, Google Meet, Slack, or over the phone
• Participate as an on-call participant during emergency situations and system maintenance updates, and remain accessible until the problem is addressed, reduced, or resolved
• Shared findings should be recorded and presented to Platform Engineering for any necessary help

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Job Requirements:

• Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)