Fashpa is looking for a Associate of Operations & Admin who possesses a natural enthusiasm for supporting all our back office operations with outstanding tools and processes
Position Summary:
No position at Fashpa is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with technology and using it to create a unique interaction between our employees, customers, and the Fashpa brand; the Operations Associate will lead all operational efforts required to achieve individual company goals in our new concept.
The essential responsibilities include but are not limited to:
FINANCE / REPORTS:- Serve as the point person and oversee coordination of finance and petty cash in the office
- Keep a daily variance sales sheet and update accounts
- Keep a sales/ product performance that should be emailed to CEO
- Keep Accurate Petty Cash records
- Maintain fabric and clothing inventory and act as gatekeeper for the store
- Manage inventory and fabric purchases
- Participate in budget setting and sales target
- Act as the key contact for tax and ensure tax receipts are banked and stored
- Act as key contact for the banks and ensure all POS receipts are accurately stored
PRODUCTION & RETAIL OPERATIONS:
● Develop and maintain in-store and cross-functional processes to ensure efficient movement of product into and out of showroom while maintaining inventory accuracy.
● Support Fashpa stores with day-to-day operational tasks including ordering supplies, managing office access,
● Provide real time and weekly feedback on factory production, office admin and delivery and sales performance
● Maintain seamless and effective communication with production staff and retail associates and delivery team
● Ensure office facility maintenance necessary to run the business efficiently
● Support Fashpa stores with day-to-day operational tasks including ordering supplies, managing office access,
● Provide real time and weekly feedback on factory production, office admin and delivery and sales performance
● Maintain seamless and effective communication with production staff and retail associates and delivery team
● Ensure office facility maintenance necessary to run the business efficiently
INVENTORY:
● Uphold consistent inventory accuracy and controls in store and in the warehouse
● Ensure the selling floor and back of house reflects the brand and concept standards at all times
● Ensure inventory levels and product assortments meet customers needs
● Ensure the selling floor and back of house reflects the brand and concept standards at all times
● Ensure inventory levels and product assortments meet customers needs
PEOPLE & CULTURE:
● Hire, train and manage factory staff to ensure production levels remain optimum
● Consistently provide performance feedback to ensure growth, change and results
● Understand the core values and culture of Fashpa and reflect these in all efforts
● Consistently provide performance feedback to ensure growth, change and results
● Understand the core values and culture of Fashpa and reflect these in all efforts
CUSTOMER EXPERIENCE:
● Understand the user experience and act and work tirelessly to ensure all customers receive their orders in time.
● Work with delivery partners to ensure we get the best rates and that products are delivered in a timely manner
● Maintain extraordinary customer experience feedback and scoring on service evaluation
● Work with delivery partners to ensure we get the best rates and that products are delivered in a timely manner
● Maintain extraordinary customer experience feedback and scoring on service evaluation
EXPERIENCE AND SKILLS:
● Be super organized and pay attention to detail any relevant operations experience in a fast paced, creative service environment
● Strong organizational, logistical and analytical skills
● Familiarity with the user functionality of desktop, mobile, tablet and digital technologies
At Fashpa, we’re redefining how customers browse, discover and shop for apparel. As the first digitally native apparel company in the Africa, we design, manufacture and sell ( online + Offline) our own clothing line. We're inventing the future of retail, and our customers are fanatical about our clothes and our world-class customer service.
- Have be post NYSC graduate with relevant work experience in a corporate structure is a plus
- Have exceptional verbal and written communication skills
- Can prioritize multiple projects effectively to deliver timely and impactful results for the Fitstudio
- Thrive on working collaboratively with team members across the company
- Are detailed in your work, while maintaining the ability to see the overall picture
- Are curious and like to experiment; you’re adaptable and comfortable with change
- Convey a can-do, positive attitude towards tackling problems
- Are able to seek feedback and see other points-of-view while maintaining confident direction
- Have the willingness to roll up your sleeves and do what’s necessary
- Work hard because we love what we’re doing, but also believe in balance
- Back up our talk with a competitive compensation and benefits package, challenging projects, random acts of team-wide fun and awesome co-workers that feel like family
- Value self-awareness, intellectual honesty, judgment, empathy & positive energy – often over experience
- Have a passion for delivering a superior experience to our customers, clients, vendors & one another
TO APPLYEmail: careers@fashpa.com with a your resume and cover letter
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