Customer Experience Associate Needed At Fashpa Online Ltd

Fashpa is seeking sales associates who can provide the best shopping experience to our awesome clientele in our Lagos location.

Summary

Job Title:                                  Customer Experience Associate

Organisation:                          Fashpa Online Limited

Location:                                 Lagos

Experience:                             1 – 3 years

Minimum Qualification :         HND/NCE

Application Closes:                Thursday, 30 November 2017

What’s the opportunity?  

We are Fashpa a fashion retailer in Lagos. Our vision. Transform Fashion Industry with Tech. We are looking for a rare one, a Customer Experience Associate - our spin on a Sales Associate to join our team.  

What’s a Customer Experience Associate, exactly?

This is fashion-conscious, service-oriented, incentive driven, sales powerhouse. Customer Experience Associates bring their knowledge of our product and brand to the forefront and complete the package deal with their love for style, passion for quality and insistence on top-tier service. They fully understand and appreciate the importance of our customer's happiness and are willing to get innovative to ensure the customer has the best shopping experience possible. Our one to one fit studio experience offers customers both an alternative and complementary service to our web-driven model. Don't think traditional retail shop; what we're building you haven't seen before.

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What's exciting about this opportunity?  

Our shopping experience comes in a variety of forms. As a customer experience associate, you will be at the helm of in-store and online experience for our customers, from supporting customers who curiously wander into the store and those who contact us online. Your extensive product knowledge and service mindset establishes you as a memorable ambassador for the Fashpa brand.  

Okay, now I’m interested. Who are you looking for

You…

• Have sales experience in traditional retail or relevant sales experience and understand the power of generating leads

Breaking: Song, dance and honks as Mugabe Finally Resigned.

Robert Mugabe, Zimbabwe president has resigned after impeachment process to remove him commenced on Tuesday.

Mugabe's 37-year-long reign over Zimbabwe came to an end with a letter submitted to Parliament, Speaker Jacob Mudenda said.

Celebrations broke out across Zimbabwe's parliamentary session with politicians cheering on Mugabe's decision.

According to the letter, Mugabe resigned of his own free will and has done so to ensure a "smooth transfer of power".

He wrote: "I Robert Gabriel Mugabe hereby formally tender my resignation as President of Zimbabwe with immediate effect."

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Young Professionals Programme 2017 At FrieslandCampina WAMCO Nigeria Plc

FrieslandCampina WAMCO Nigeria Plc is a multinational manufacturing company. It is an affiliate of Royal FrieslandCampina of The Netherlands, the world's largest dairy cooperative.

Applications are invited for:

Job Title: Young Professional

Location: Nigeria

Job Summary

• At FrieslandCampina WAMCO, our mission is to nourish Nigeria with quality dairy nutrition.  As part of this mission, we announce the 2nd cohort of our Young Professionals Programme.
• The FCW Young Professionals Program (YPP) is a two-year programme that aims to attract highly qualified and motivated young graduates.

Job Description

• Applications are therefore invited from qualified candidates who can demonstrate outstanding academic achievement, as well as effective team work and leadership potential.
• Projects: Undertakes assigned projects in line with company requirements and instructions resulting in the presentation of possible solutions to identified challenges with the company.
• Organisational Awareness: Acquires functional knowledge within assigned departments in order to develop the ability to perform managerial duties.
• Self Development:Initiate self-development and training opportunities in order to enhance level of competencies.

Read Also: Customer Service Partner Job At MTN Nigeria.

Requirements

• We are looking for you if you are 25 years & below and have a 2:1 degree in the following:
  • STEM (Sciences, Technology, Engineering and Mathematics)
  • Supply Chain
  • Production Management
  • Finance;
• MSc./MBA/MA not required, but advantageous.
• Five credits in O ’levels at one sitting, including English and Mathematics.

Application Closing Date
Not Specified.

CLICK HERE TO APPLY ONLINE

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Network Engineer Vacancy At Priscas Integrated Services

Network Engineer Vacancy At Priscas Integrated Services

A Network Engineer Post is available at Priscas Integrated Services

               Industry              Computer & Network Security

Specialization

Computer Networking

Minimum Qualification

Bachelor's Degree

Required Experience

1 - 3 years

Employment Type

Full Time

Gender

Male or Female

Job Description

As a Network Engineer, You will be part of our systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives.

You are majorly saddled with the responsibility to design, implement, maintain, and support our growing network infrastructure.

Responsibilities

Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure;

Select and implement security tools, policies, and procedures in conjunction with the company’s security team;

Liaise with vendors and other IT personnel for problem resolution;

Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations;

Monitor performance and ensure system availability and reliability;

Monitor system resource utilization, trending, and capacity planning;

Provide Level-2/3 support and troubleshooting to resolve issues;

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Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS);

Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.

Requirements

Proven hands-on network engineering experience;

CCNP or higher (CCIE and/or CISSP highly valued);

Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS);

Solid understanding of the OSI or TCP/IP model;

Hands-on experience with monitoring, network diagnostic and network analytics tools.

Minimum of Bachelor's degree in Computer science/ Engineering with two years experience as a Network Engineer. Other professional certification is an added advantage.

Qualified and Interested applicants should forward their comprehensive CV to this email address: mgt.priscasintegratedservices@gmail.com

Related Post: Customer Service Partner Job At MTN Nigeria.

Customer Service Partner Job At MTN Nigeria.

Job Title: Customer Service Partner

Location: Lagos

Job Description

• Ensure top quality customer support in all areas of key account management
• Ensure less than 5% customer churn on managed accounts
• Constant analysis of Managed customer database for Revenue and Debt management
• Ensure 98% collection of ALL invoices as at when due
• Work with product, UAT and support teams to validate new products, new systems and upgrades
• Generate relevant reports as required by the business
• Ensure QA and prompt invoice delivery
• Ensure resolution of ALL service provisioning and sales support PPPs items
• Analysis of customer requests for prompt resolution
• Ensure end-to-end account management for Enterprise customers
• Review new and existing customer service contracts to identify and escalate clauses with negative impact on customer support and relationship management
• Pro-active analysis of all support systems (charging, billing, etc.) as well as enterprise products with a view to identifying customers pain points and resolving issues before escalation
• Liaise with support teams (within and outside ES)  in order to resolve any customer identified issue
• Perform Service fulfilments for Enterprise customers (i.e. SIM Swaps, Migrations, etc.)
• Achieve at least 80% score in ES Customer Satisfaction internal surveys
• Provide technical, procedural and policy guidance to customer support partner and other operational staff and supervise
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job condition:

• Normal MTNN office environment
• Extended work hours which may include weekends
• Occasional travel required
• Mobile tools of trade (Laptops and remote accesses)

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Experience & Training 
Education: