Fashpa is looking for a Associate of Operations & Admin who possesses a natural enthusiasm for supporting all our back office operations with outstanding tools and processes
Position Summary:
No position at Fashpa is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with technology and using it to create a unique interaction between our employees, customers, and the Fashpa brand; the Operations Associate will lead all operational efforts required to achieve individual company goals in our new concept.
The essential responsibilities include but are not limited to:
FINANCE / REPORTS:
- Serve as the point person and oversee coordination of finance and petty cash in the office
- Keep a daily variance sales sheet and update accounts
- Keep a sales/ product performance that should be emailed to CEO
- Keep Accurate Petty Cash records
- Maintain fabric and clothing inventory and act as gatekeeper for the store
- Manage inventory and fabric purchases
- Participate in budget setting and sales target
- Act as the key contact for tax and ensure tax receipts are banked and stored
- Act as key contact for the banks and ensure all POS receipts are accurately stored
PRODUCTION & RETAIL OPERATIONS:
● Develop and maintain in-store and cross-functional processes to ensure efficient movement of product into and out of showroom while maintaining inventory accuracy.
● Support Fashpa stores with day-to-day operational tasks including ordering supplies, managing office access,
● Provide real time and weekly feedback on factory production, office admin and delivery and sales performance
● Maintain seamless and effective communication with production staff and retail associates and delivery team
● Ensure office facility maintenance necessary to run the business efficiently
INVENTORY:
● Uphold consistent inventory accuracy and controls in store and in the warehouse
● Ensure the selling floor and back of house reflects the brand and concept standards at all times
● Ensure inventory levels and product assortments meet customers needs
PEOPLE & CULTURE:
● Hire, train and manage factory staff to ensure production levels remain optimum
● Consistently provide performance feedback to ensure growth, change and results
● Understand the core values and culture of Fashpa and reflect these in all efforts
CUSTOMER EXPERIENCE:
● Understand the user experience and act and work tirelessly to ensure all customers receive their orders in time.
● Work with delivery partners to ensure we get the best rates and that products are delivered in a timely manner
● Maintain extraordinary customer experience feedback and scoring on service evaluation
EXPERIENCE AND SKILLS:
● Be super organized and pay attention to detail any relevant operations experience in a fast paced, creative service environment
